Shipping Policy

This page explains how and when JNGADJET orders ship.

Free shipping

JNGADJET offers free standard shipping on orders delivered within the United States.

Processing and delivery times

Delivery time depends on where your item ships from. Your order confirmation email will tell you when your order has shipped.

Items shipped from our own U.S. stock (for example, our wireless earbuds): processed within 1 to 4 business days, then typically delivered within 2 to 7 business days after shipping.

Items shipped from our fulfillment partners: processed within 1 to 5 business days, then typically delivered within 7 to 15 business days after shipping. In total, please allow up to 20 business days from the date you order. Some of these items ship from warehouses outside the United States.

These are estimates, not guarantees. Delivery can take longer during holidays, busy periods, or because of carrier delays.

Orders with more than one item

If your order has items that ship from different locations, they may ship separately and arrive on different days. You will receive tracking information for each shipment.

Tracking

When your order ships, we will email you the tracking details. Tracking updates can take a few days to appear after an order ships, especially for items shipped from overseas.

Shipping address

Please check your address carefully before you place your order. If you need to change it, email us as soon as possible. We cannot guarantee changes after an order has shipped, and we are not responsible for delays or losses caused by an incorrect or incomplete address.

Late, lost, or damaged orders

If your order is late, lost, or arrives damaged, email support@jngadjet.com with your order number and we will help. See also our Refund and Returns Policy.