Privacy Policy

This policy explains how VELORA handles information when customers browse the website, create an account, place an order, or contact support.

Data we collect

We may collect contact information, billing and shipping details, order details, account details, customer support messages, device/browser data, and information needed to process purchases.

Cookies

The site may use cookies for cart functionality, login sessions, checkout, analytics, security, and performance. Customers can control browser cookie settings, but some store functions may require cookies.

Payments

Payment information is processed through the payment provider configured in WooCommerce. VELORA should not store full payment card numbers on this website.

Analytics

Analytics may be used to understand store performance and improve the customer experience. Analytics configuration should be reviewed by the store owner.

Customer rights

Customers may request access, correction, or deletion of personal information where applicable law provides those rights.

Data retention

Order and account records may be retained as needed for customer service, accounting, legal, fraud prevention, and business operations.

Contact information

Owner editable: add the official VELORA business email, mailing address, and privacy contact here before final legal launch.